Why guarantee access to care for everyone?

An accessible facility reduces patient anxiety, prevents delays and errors, boosts overall satisfaction, meets societal expectations, and helps stay ahead of regulations such as Law No. 2005-102 of February 11, 2005.

What are the features of the Ezymob solution for healthcare facilities?

Routes adapted for people with reduced mobility and those with visual or cognitive impairments, connection and guidance from nearby transport, journey tracking with a customizable interactive map, identification of points of interest, and a solution deployable in 1 month as a web application with an integrated accessibility module.

Healthcare facilities: inclusive access to care

Q: What are the accessibility challenges in healthcare facilities?

80% of disabilities are invisible, requiring flexible and inclusive solutions. In France, 18% of people with disabilities forgo medical care due to physical access barriers, and 65% of doctors consider access to care difficult for these patients.

Concrete key challenges

Patient experience challenges

80% of disabilities are invisible

80% of people with disabilities have an invisible disability, highlighting the need for unobtrusive, flexible, and inclusive solutions for all visitors, even without visible signs of a disability.

*fonction-publique.gouv, 2023

Forgoing care

In France, approximately 18% of people with disabilities forgo medical care due to a lack of physical access or refusal of service, and 23% have experienced a refusal in a hospital setting (including 5% in emergency departments).

*Normandy Regional Health Agency (ARS), 2024

Difficult access

65% of surveyed physicians consider access to care difficult for these patients, often due to a lack of training, resources, or adapted infrastructure.

*National Council of the Order of Physicians, 2025

A journey without guidance

A lack of support leads to anxiety, disorientation, and even patients abandoning their care pathway. Accessibility focused solely on the building entrance is not enough.

Law No. 2005-102 of February 11, 2005

Law No. 2005-102 of February 11, 2005, on equal rights and opportunities, participation, and citizenship for people with disabilities, mandates accessibility for all public-access buildings (ERP), including healthcare facilities, across the entire travel chain (built environment, transport, signage, etc.).

Taking action for everyone

Ensuring access to care for everyone

Offering a seamless patient journey

An accessible, clear, and well-signposted facility reduces anxiety for patients, particularly those with disabilities or reduced mobility. This prevents delays, confusion about locations, and unnecessary requests for help—while increasing overall satisfaction for patients and their caregivers.

Meeting societal expectations

Accessibility is becoming a key criterion for evaluating the quality perceived by patients and institutional partners. Demonstrating a strong commitment to inclusion boosts your reputation, helps secure awards and certifications, and attracts both new users and professionals who value these issues.

Anticipating regulations

Ensuring your facility is compliant helps avoid administrative penalties or legal action and keeps you eligible for certain public funding. Anticipating these issues provides peace of mind, especially when facing inspections or audits related to the 2005 law and public accessibility standards.

A concrete solution

Providing a tailored response for a seamless care pathway

Smartphone mockup of the Aladdin solution

Routes adapted for everyone: accessible paths for people with reduced mobility and those with visual, cognitive, or mental disabilities, as well as seniors and able-bodied individuals who need a simple tool to guide them

Interactive mapping featuring a real-time guidance solution tailored to the specific needs of different audiences

Identification of points of interest

Custom, modular solution deployable in 1 month