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Mobility accessible to all
Évéole: strengthening network accessibility for all passengers
Secteur
Transports en commun
Client depuis
2026
Taille
40 lines
Fréquentation
983,000 passengers per month
Modes de transports
Bus, BRT, shuttle, on-demand transport
For visually impaired people, we hadn't done much until now, other than having a website that meets RGAA standards. We decided to go further. That’s why we chose the Ezymob application. What reassured us was that Ezymob had already been deployed elsewhere. The implementation and the learning curve for the user were relatively simple.
Facilitating access to transport also means enabling everyone to understand their environment, find their stop, and follow their journey with greater independence. Already committed to making its network more accessible, Évéole wanted to go further to better support people with disabilities, particularly those who are blind or visually impaired. The network chose Ezymob to offer additional assistance to passengers directly from their smartphones, from trip planning to arrival at their destination.
Going further in network accessibility
Évéole is already working to make its infrastructure accessible to people with reduced mobility. However, for blind or visually impaired people, other difficulties can arise throughout the journey: identifying the right stop, navigating their surroundings, locating the vehicle, or knowing when to get off. The primary challenge was therefore to provide continuity throughout the journey by offering assistance where existing information and facilities are not always sufficient. Furthermore, Évéole wanted to rely on a solution that is simple to use and already proven on other transport networks. The goal: to supplement existing measures with an accessible digital tool capable of assisting passengers during their journeys without requiring additional equipment. It was with this approach that Évéole turned to Ezymob.
An application to support every step of the journey
To address these challenges, Évéole relies on Ezymob to offer a more accessible and stress-free travel experience. The application supports passengers at every stage of their journey, from planning to arrival, by adapting to each individual's needs.
Tailored passenger information
Passengers can plan their trips and access essential network information: routes, schedules, wait times, and journey tracking. The application also allows users to count stops and indicates transfers, helping them follow their route step by step.
Features for every need
Ezymob offers immersive audio guidance to the bus stop, with tailored directions to make navigation easier. Once at the vehicle, the smartphone camera can also help identify the bus door and detect available seats, making it easier to board and get settled.
App customization
Évéole chose to customize the application with the network's brand identity.
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Project stakeholders
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